Returns & Exchanges
At Voltas, we strive to ensure your home is equipped with the highest quality appliances, but if you are not completely satisfied, we offer a 30-day hassle-free return policy. All items must be returned in their original packaging and unused condition to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
- 2.Prepare the Package
Carefully pack the appliance in its original box with all manuals, accessories, and protective foam to ensure it remains undamaged during transit.
- 3.Schedule a Pickup
Once your request is approved, we will coordinate a professional courier service to pick up the heavy appliance directly from your doorstep at a scheduled time.
- 4.Inspection and Refund
Our quality control team will inspect the item upon arrival at our warehouse, and your refund will be processed to the original payment method within 5-7 business days.