Returns & Exchanges

At Voltas, we strive to ensure your home is equipped with the highest quality appliances, but if you are not completely satisfied, we offer a 30-day hassle-free return policy. All items must be returned in their original packaging and unused condition to qualify for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Log into your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.

  • 2.
    Prepare the Package

    Carefully pack the appliance in its original box with all manuals, accessories, and protective foam to ensure it remains undamaged during transit.

  • 3.
    Schedule a Pickup

    Once your request is approved, we will coordinate a professional courier service to pick up the heavy appliance directly from your doorstep at a scheduled time.

  • 4.
    Inspection and Refund

    Our quality control team will inspect the item upon arrival at our warehouse, and your refund will be processed to the original payment method within 5-7 business days.